Refund policy

Return Policy for Food Products

Please note that we do not offer returns on food products. However, if there is an issue with your order, such as receiving a damaged or incorrect item, please contact us immediately at Tallow.kw@gmail.com, and we will arrange for a replacement.

Damages and Issues

Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us right away so we can evaluate the situation and ensure you receive the correct product as quickly as possible.

Exceptions / Non-returnable Items

As mentioned, food products are not eligible for return. Additionally, we do not accept returns on perishable goods, customized products, or personal care items. If you have questions or concerns regarding a specific item, feel free to reach out to us.

Exchanges

In the event of an issue with your order, we will replace the item for you, but we do not offer exchanges.

Refunds

Refunds are not available for food products unless the order is deemed faulty. If you qualify for a replacement, the process will be handled promptly. If you need further assistance, please contact us at Tallow.kw@gmail.com.